privacy policy

A. Introduction

  1. Damelin Online (“We”) are committed to protecting and respecting your privacy. We ask that you read this Privacy Policy carefully as it sets out the basis on which any personal data and sensitive personal data that we collect from you, or that you provide to us (“Your Data”), will be processed and used by us.
  1. This Privacy Policy, together with our Website Terms of Use and any other documents referred to on it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.damelinonline.co.za (our “Site”) you are accepting and consenting to the practices described in this policy.
  1. If you apply for an online short learning and/or part-time programme with Damelin Online, you will be subject to the Student Terms and Conditions, which we ask that you read carefully before submitting any application to us. In the event of any conflict between this Privacy Policy and the Student Terms and Conditions, the Student Terms and Conditions will prevail.

B. This Privacy Policy applies to information we collect about:

  1. If you apply for an online short learning programme with Damelin Online, you will be subject to the Student Terms and Conditions, which we ask that you read carefully before submitting any application to us. In the event of any conflict between this Privacy Policy and the Student Terms and Conditions, the Student Terms and Conditions will prevail.
  1. If you are a Visitor to our Site (damelinonline.co.za)
  1. Persons who submit form enquiries about our programmes to us or enter their data into one of our data forms; and
  1. Registered students and Damelin Online Alumni

C. Information we may collect from you:

  1. Information that you provide by filling in a form on our Site. This includes information, which you provide to us when making an enquiry about an online short learning programme and/or information provided at the time of making an application to participate an online short learning programme through our Site or requesting further services. We may also ask you for information when you report a problem with our Site.
  1. Details from communication if you contact us, as we may keep a record of that communication;
  1. Details obtained from surveys/questionnaires, which we may ask you to complete, that will be used for research purposes. You are not obligated to complete our marketing academic surveys/questionnaires.
  1. Details of your visits to our Site including, but not limited to, traffic data, location data, web blogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  1. Information obtained from telephonic queries, which may be recorded for quality assurance purposes. You may request a copy of this telephonic discussion from info@damelinonline.co.za

D. User’s IP Address:

  1. We may collect data from your computer and/or smart device, applicable to your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our Users’ browsing actions and patterns and does not identify any individual.

E. Cookies:

  1. A cookieare files containing small amounts of information which are stored by your browser on any Internet-enabled device, for example your computer, smart phone, or tablet, when you visit a website.Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use Cookies and other technologies to ensure visitors to our Sites have the best possible experience and to provide targeted advertising. Please refer to our Site’s Cookies Policy for further information.

F. Uses made of the Information:

  1. General administrative purposes;
  1. To ensure that content from our Site is presented at optimal performance for our students and computer/smart device;
  1. To allow students to participate in interactive features of our Online Learning Platform, when you choose to do so;
  1. To notify students about changes to our services;
  1. To notify students of other services that may be of interest to you
  1. If you have applied for a course or are enrolled on a course with us:
    i. to process your application;
    ii. to provide the course and associated academic and pastoral support;
    iii. to process payment of the course fees; and
    iv. to carry out our legal obligations to report to third parties such as the Higher Education Statistics Agency.
    v. Following the completion of a course with us, you will become part of our alumni network. Because of this, we may use information held about you to: keep you informed about us as a College and any events you are eligible to attend as an alumni student; carry out surveys regarding your time as a student enrolled on a course and to ascertain other information about you; and carry out our legal obligations to report to third parties such as the Higher Education Statistics Agency in respect of surveys they may require us to undertake. This includes surveys such as the DLHE (Destination of Higher Education Leavers) survey which may be undertaken by the Higher Education Statistics Agency or one of their agents or subcontractors.
G. Marketing Promotions:
  1. We may also use your data to provide you with information by post, telephone or other electronic means (such as e-mail or SMS) about special features of our Site or any other service or products we think may be of interest to you.
  1. If you would rather not receive this information, please send an e-mail message to customercare@damelinonline.co.za If you agree to us providing you with marketing information, you can always opt out later.
  1. We will never pass your data to any third party organisation unless they are contracted or otherwise instructed by us to provide services relating to our own products. Any such partner will not use your data for their own purposes and is either a) a data processor which is subject to stringent requirements from us in respect of appropriate technical and organisation measures against unauthorised or unlawful processing of your data or its accidental loss, destruction or damage or; b) an organisation which commits in its own data security and privacy policies to such technical and organisational standards which are equal to or greater than our own data security and data protection standards.
  1. Please note that we do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
H. Disclosure of your information:
  1. We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in this document. We may disclose your personal information to third parties:
  1. If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  1. If UNi4 Online or substantially all its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets
  1. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of Use or Student Terms and Conditions and other agreements; or to protect the rights, property, or safety of UNi4 Online, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction
I. Links and referenced to us on other websites:
  1. Our Site contains links to other websites. You may also see links to our Site or information about us on third-party websites. If you follow a link to any of these websites or see information relating to us on those third-party websites, please note that these websites have their own privacy policies. We do not accept any responsibility or liability for these policies. This Privacy Policy only applies to our Site so when you access links to other websites you should read their own privacy policies before continuing to browse them.
J. Changes to our Privacy Policy
  1. We keep our Privacy Policy under regular review. If we change our Privacy Policy we will post the changes on this page, and place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it always and, where appropriate, we may notify you by email.
K. Contact and Questions
  1. Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to
customercare@damelinonline.co.za Date of policy review: 1 October 2019