An Introduction to Professional Communication

Online Short Course

R8 320.00

Course Fees
8 weeks


Many people are successful entrepreneurs, building businesses from the ground up, yet lack confidence in the practical communication skillsets that would take their business to the next level. A short course addressing the six most common areas of professional communication will give you an immediate, practical toolset to make a tangible difference in your business profitability and personal employability.

All industries require clear, efficient communication skills and an innate understanding of professionalism in interaction. This short course addresses the six foundational areas of professional communication and encourages you to relate these to your own professional circumstance.

Subject Expert

Dr Carla Lever is a research fellow at the University of Cape Town and a journalist specialising in arts and politics. She has over a decade of experience lecturing English, journalism and communication at public and private universities and has worked professionally as a communications manager.

Tutor Support

Each course is assigned its own Online Academic Tutor, who is ready and waiting to guide and assist their learners throughout their learning experience.

The Online Academic Tutor, who is assigned to your course, is trained to build each student up to reach their fullest potential. Students can expect their Online Academic Tutor to answer questions, offer advice and provide further clarification on any academic aspects.

Course and Technical Requirements

To successfully access and complete this course, you will be required to have a registered email account, access to a computer/laptop/tablet and stable internet connection. You will be required to be familiar with using a computer as you may need to be able to read and download documents in Adobe PDF Reader, view Microsoft PowerPoint presentations, and read and create documents in Microsoft Word.

Our online short learning programmes may require additional software applications. These additional software application requirements will be communicated to you in this information pack and/or on the website course page. Damelin Online does not provide any additional software applications required for online short learning programmes.

Please note: Google, YouTube and Vimeo may be used in our online course delivery. If any of these services are blocked in your jurisdiction, you may have difficulty in accessing our course content.

How You Will Learn

Our online short learning programmes are broken into self-paced manageable modules, designed to assist you throughout your learning process through diverse learning activities:

  • Learn through all your interactive course notes
  • Review case studies and supplementary resources
  • Apply and evaluate what you have learned in each module with the self-grading quizzes and assignment submissions
  • View a range of course video lectures presented by our Subject Matter Experts
  • Network, collaborate and interact with your fellow participants and Online Course Facilitator via the discussion forum and Zoom webinars


Upon successful completion of this online short learning programme, you will receive the recognition of your knowledge and skills with a Damelin Certificate of Competence. Your certificate of competence will be issued in your registered name and will be couriered at no additional cost.

You will be required to complete a series of assessments that will be facilitated through our virtual learning environment. Your course handbook will be made available to you once you have commenced with your short learning programme.


  • MODULE 0
    Orientation Module
  • MODULE 1
    Email Communication
  • MODULE 2
    Formal Communication
  • MODULE 3
    Social Media Communication
  • MODULE 4
    Employment Communication
  • MODULE 5
    Conflict Communication
  • MODULE 6
    Technological Solutions
  • MODULE 7
    Wrap Up

Payment options available to you

credit card
payment plan
EFT/Direct Deposit


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