Summary
This course will help you to manage and communicate with your team via all electronic media. You will gather hints and tips about managing online meetings effectively, get your head around video-teleconferencing and audio-teleconferencing, and hone your skills to communicate productively with your team and clients with email and other online messaging forums. The course can equip you to deal with difficult employees over a distance, gather some netiquette skills, and bring you up to speed to become the perfect online communicator to benefit your team. If you are a busy person who would like to make a substantial change to sustainably manage your team online and at a distance, you have come to the right place.
Subject Matter Expert
Franci Cronjé is a Cape Town-based education manager, researcher and academic with a passion for learning, and in all things about electronic media that enable effective communication. She has a wide range of management experience, particularly in the field of the creative industries. She is a firm believer that creatively applying practical, just-in-time, just-enough knowledge empowers people, and helps one navigate life to the best of one’s abilities. Her experience and creative skills-set combined with her educational studies in creativity, youth identity, research methodologies and critical studies effectively enable her to apply practical knowledge of the arts to teaching and learning management on a practical as well as theoretical level.
Tutor Support
Each course is assigned its own Online Academic Tutor, who is ready and waiting to guide and assist their learners throughout their learning experience.
The Online Academic Tutor who is assigned to your course, is trained to build each student up to reach their fullest potential. Students can expect their Online Academic Tutor to answer questions, offering advice and provide further clarification on any academic aspects.
Course and Technical Requirements
BASIC REQUIREMENTS
To successfully access and complete this course, you will be required to have a registered email account, access to a computer/laptop/tablet and stable internet connection. You will be required to be familiar with using a computer as you may need to be able to read and download documents in Adobe PDF Reader, view Microsoft PowerPoint presentations, and read and create documents in Microsoft Word.
ADDITIONAL REQUIREMENTS
Our online short learning programmes may require additional software applications. These additional software applications requirements will be communicated to you in this information pack and/or on the website course page. Damelin Online does not provide any additional software applications required for online short learning programmes.
Please note: Google, YouTube and Vimeo may be used in our online course delivery. If any of these services are blocked in your jurisdiction, you may have difficulty in accessing our course content.
How We Engage with Students
Our online short learning programmes are broken into self-paced manageable modules designed to be interactive and engaging:
- The programme is available to be viewed on smart devices and includes mobile, tablets and personal computers.
- Relevant case studies, articles and recommended reading are part of supplementary resources available.
- Apply and evaluate what you have learned in each module with the self-grading quizzes and assignment submissions
- View a range of Introductory course videos by your Subject Matter Expert.
- Scheduled live webinars are included with the Online Academic Tutor.
- Network, collaborate and interact with your fellow participants and Online Academic Tutor via the discussion boards.
Certification
Upon successful completion of this online short learning programme, you will be awarded with a Damelin Certificate of Competence.